KPIs foster Continual Service Improvement
The outcome of the course of action is always visibly summarized in a superior dashboardFortFantastic is a computer-based business simulation. It was developed by a spin-off of the Universityof Applied Science Bochum, Germany.Originally designed to familiarizestudents with the complexities of IT Service Management, it now provesto be a unique and flexible training simulation which can be played in groups of 5-9 player in either single-team or double-team competitive mode.
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